Let's Call One · Omnichannel Inbox

WhatsApp, email, voice and SMS.
In a single workspace.

All conversations in one place — with integrated CRM, AI-powered suggestions and complete customer history. No switching between apps.

OmnichannelNative CRMAI included
from €29/agent/month
WhatsApp Business APINative voice integratedAI-powered suggestions
The cost of fragmented channels

What you lose with each separate channel.

72%

of customers expect continuity

When they switch channels, they expect the agent to know the context. Without unified inbox, the conversation starts from zero.

3x

more time switching apps

Agents waste hours per day jumping between WhatsApp, email and CRM. With everything in one place, they focus on the customer.

45%

of messages unanswered

Without a unified queue, messages fall into personal accounts or get forgotten. With inbox, nothing is lost.

Available channels

All channels. One workspace.

Each channel natively integrated — no plugins, no third-party integrations, no hidden costs.

WhatsApp Business

Official WhatsApp API. Two-way conversations with approved templates.

Native

Email

Shared inbox with assignment, tags and templates.

Included

Voice

Voice calls integrated in the same workspace. Click-to-call and context pop-up.

Included

SMS

Send and receive SMS with unified history on the contact.

Included

Chatbot / AI

Automatic responses with knowledge base and handoff to agent.

Included

Teams & Routing

Conversations automatically assigned by team, skill or workload.

Included

Multichannel Reports

Metrics per channel, agent and period. Response and resolution times.

Included

Instagram DM

Instagram direct messages integrated into the workspace.

2025
Integrated AI
Response suggestionsSentiment analysisAutomatic summarySmart prioritization
Native voice

The phone inside the inbox.

Voice isn't an add-on — it's native. The agent calls, answers and logs without leaving the workspace.

Click-to-call from contact

Call directly from the customer card. The call opens with visible history.

Pop-up with full context

When receiving a call, the agent immediately sees who it is, history and sentiment.

Recording and transcription

Calls recorded automatically. Searchable transcription in the history.

Active call · with context
Ana Ferreira
02:34
MudoDesligar
📋3 previous interactions this month
💬Last contact: WhatsApp 2 days ago
📊AI Sentiment: Neutral → Positive
Transparent pricing

Omnichannel inbox with no surprises.

WhatsApp, email, voice and SMS — all included in one per-agent price.

Let's Call One · Omnichannel Inbox
€29/agent/month

WhatsApp Business API and calls billed separately

No setup feeNo lock-inCancel anytime
Official WhatsApp Business API
Shared email inbox
Native voice integrated
Two-way SMS
Native CRM with unified history
Auto routing by team/skill
Templates and quick replies
Multichannel reports
REST API + Webhook
+
AI chatbot with knowledge base
+
AI Copilot — suggestions and summaries
+
Instagram DM (coming soon)
Request a custom proposal
FAQ

Everything you need to know.

Yes. We use the official WhatsApp Business API. You can use your existing number or we'll get you a new one.
Yes. Activate only the channels you need. You can add more at any time.
AI Copilot (suggestions and summaries) is an optional module. Smart prioritization is included.
Native integration with HubSpot, Salesforce and Pipedrive. REST API for everything else.
No limit. From 3 to 200+ agents, the platform scales with your operation.
Next step

See all channels in action.

Personalized demo with WhatsApp, email and voice integrated.

Live demo

We show the workspace with your channels.

WhatsApp Business configured
Email and voice integrated
AI in action
Proposal next day
Book a demo
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